Experience

Director of Product Design, Care & Engagement at Jabra Hearing ( former Lively)

Jan 2020 - Present / New York, Remotely

Empowering people with hearing loss to hear better by offering a guided experience to facilitate the adoption and use of technically advanced hearing:

  • Leading design for the customer’s post-purchase experience and companion app

  • Partnering closely with cross-functional stakeholders across product, engineer, audiology, customer service, and sales to deliver quality care

  • Led discovery, concept development, design, and beta testing of the Connect App, which allows customers to control their hearing aids, access hearing care remotely, and get new sound adjustments from the comfort of their homes based on their unique hearing needs.

  • Top rated App in the medical space 4.8 stars

UX Lead & Design Director - Consultant

Nov 2017 - Jan 2020 / New York

Collaborate with design agencies and startups to design products and services from concept to launch. Clients: Big SpaceShip, Designit, goldi, PitchTape

Design Lead, Doberman

Sep 2015 - Nov 2017 / New York

Leading projects and working closely with clients to design beautiful and game-changing digital products and services. The NY studio built its reputation by partnering with early-stage start-ups to define and launch MVP brands and experiences

Interaction Design Lead, Fjord

Dec 2012 - Aug 2017 / New York

Worked for a broad range of industries, in projects from discovery and concepting to detailed designs. Conducted user research for several projects, facilitated workshops 
and was involved with business development and clients pitches. Co-organizer of 
Design Clinic, a weekly gathering to encourage conversations around design

Skills

Company

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