Experience
Director of Product Design, Care & Engagement at Jabra Hearing ( former Lively)
Jan 2020 - Present / New York, Remotely
Empowering people with hearing loss to hear better by offering a guided experience to facilitate the adoption and use of technically advanced hearing:
Leading design for the customer’s post-purchase experience and companion app
Partnering closely with cross-functional stakeholders across product, engineer, audiology, customer service, and sales to deliver quality care
Led discovery, concept development, design, and beta testing of the Connect App, which allows customers to control their hearing aids, access hearing care remotely, and get new sound adjustments from the comfort of their homes based on their unique hearing needs.
Top rated App in the medical space 4.8 stars
UX Lead & Design Director - Consultant
Nov 2017 - Jan 2020 / New York
Collaborate with design agencies and startups to design products and services from concept to launch. Clients: Big SpaceShip, Designit, goldi, PitchTape
Design Lead, Doberman
Sep 2015 - Nov 2017 / New York
Leading projects and working closely with clients to design beautiful and game-changing digital products and services. The NY studio built its reputation by partnering with early-stage start-ups to define and launch MVP brands and experiences
Interaction Design Lead, Fjord
Dec 2012 - Aug 2017 / New York
Worked for a broad range of industries, in projects from discovery and concepting to detailed designs. Conducted user research for several projects, facilitated workshops and was involved with business development and clients pitches. Co-organizer of Design Clinic, a weekly gathering to encourage conversations around design
Skills
Company
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